File Clerk

About the Role

Donegal Insurance Group has an opening for a File Clerk. As a member of our Operations team, this position's main responsibility is sorting, preparing, and scanning incoming mail into our systems. The ideal candidate would be detail oriented, organized, and efficient. This position is located full-time at our Marietta, PA home office location.

Responsibilities and Duties

• Sort, prep and scan incoming mail
• Process documents for other departments
• Scan miscellaneous documents
• Handle inquiries
• Ensure work is distributed to the appropriate individuals on a timely basis
• Must be able to sit for long lengths of time
• Effectively evaluate information and accurately determine if discrepancies exist with provided information
• Efficiently research and resolve any discrepancies so that the business can be completed in a timely manner
• Accurately complete assigned tasks on a timely basis
• Preform daily general office tasks such as filing, data entry, recoding and maintaining records, copying, distributing and other similar duties using appropriate office equipment
• Provide timely, courteous, and quality assistance to other departments as needed
• Clearly demonstrate commitment and participation to team goals and objectives
• Pro-actively coordinate work with others in support of department objective
• Comply with policies and directives outlined in the company handbook

Qualifications and Skills

• Prior experience working within a production oriented work environment
• High School Diploma or GED

To apply, please submit your resume and online application

Competitive Benefits Package

Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:

• Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.
• 401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
• Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
• Career Development: Including college partnership discounts and industry designation(s) reimbursements

Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page.

Who We Are

Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 23 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name.

Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself:

By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™.

Work Arrangement

Donegal Insurance Group has a variety of positions that are either onsite, hybrid, or remote. With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a fully remote position, the ideal candidate must live within our Donegal footprint (Current approved states for remote work are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. Please note, this list is subject to change without notice.)

E-Verify

Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

• Notice of E-Verify Participation Poster (English and Spanish)
• Right to Work Poster (English and Spanish)